Frequently Asked Questions

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How is the quality of your skin care devices

Good and reliable quality is backed by 2 years manufacturing and quality control experience in electronic products.

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What is your MOQ?

No MOQ for neutral or Theraessence brand. 200pcs/model for customized logo printing or packaging.

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What is your warranty time?

We offer 12 months warranty.

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What is your delivery time?

2-4 days for sample order. 15-30 days for regular order.

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Do you work on a customized skin care device project?

a) To modify or remake based on a current product model.
b) To design and build a totally new device based on your idea or specific demand of the device you want.

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Do you accept OEM or ODM skin care device projects?

Yes, we welcome OEM and ODM projects. We are capable and love to create and build a product from scratch with you together.

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What test have your skin care devices gone through?

We have strict quality inspection system interior. All products are designed and manufactured in accordance to FDA regulations

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Can you name some of your customers for our reference?

We are afraid of not. We treasure privacy of our customers, as well as your privacy. We have NDA with most of our customers.

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Do you have any new skin care devices other than the listed ones?

We have new products expanding in different categories continuously.

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What differs your skin devices from others?

Design: we have an independent designer team who won design awards on many of their works. Our skin care devices are designed to be unique.

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How do you ship my orders?

Express: UPS, DHL; Air Freight; Sea Freight.

Message us and we will get back to you as soon as possible